How a Smart Marketplace Cuts the Time and

Stress of Trucking Insurance

Why Small Fleets (1-10 Trucks) Are Paying Too Much for Coverage

Turn ON The Volume

This episode of the Trucking Risk and Insurance Podcast (TRIP) features Sarah Mendoza-Reid, Vice President of Agency Services at Tivly, who provides deep insights into navigating the complex world of commercial trucking insurance.

In this episode, you’ll learn:

  • The Marketplace Advantage: Unlike traditional brokers that may have limited capacity, a smart marketplace like Tivly utilizes over 350 insurance partners to connect truckers with specialists specifically suited to their haul and operation type.

  • Efficiency and Speed: The goal is to eliminate "dead air" and "phone trees". Through a roughly 10-minute interview, the platform matches fleet owners with a provider and performs a "warm transfer" so the business owner doesn't have to start their story over from scratch.

  • The 1-to-10 Truck Fleet Struggle: This segment of the market—small businesses with 1 to 10 trucks—often pays the highest rates and faces the most difficulty finding coverage.

  • Understanding Real Costs: Annual insurance costs for a single truck can range dramatically:

    • Long-haul/Over-the-road: $8,000 to $22,000 per truck.

    • Local operations (e.g., box trucks): $3,000 to $8,000 per truck.

    • Variable Factors: Pricing is heavily dependent on driving history, claims history, the type of truck, and specialty hauling like reefers, hot shots, or overweight freight.

  • Defining Commercial Trucking Insurance: It is clarified that this is a specialized collection of policies tailored to the industry. It is not simply standard auto insurance with higher limits; it must account for heavier vehicles, federal regulations, and higher injury potential.

  • Risk Realities: The conversation highlights the constant threat of "nuclear verdicts" and how one bad decision—like speeding or distracted driving—can have massive financial and regulatory consequences for a fleet.

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Meet This Weeks Guest

Sarah Mendoza Reed, Vice President of Agency Services at Tivly

Sarah Mendoza-Reid

saidIn this episode, we are joined by Sarah Mendoza Reid, the Vice President of Agency Services at Tivly. Sarah brings a refreshing and unique perspective to the insurance world—hailing from Michigan and now based in Oklahoma, she is a former "roller girl" who balances her high-level corporate role with a busy life as a wife and mother to three dogs.

With deep expertise in the insurance marketplace, Sarah is passionate about using technology to simplify the lives of business owners. At Tivly, she leads the charge in connecting truckers with specialized insurance providers through a "smart matching" process that eliminates the typical frustrations of long wait times and endless phone trees. Whether she’s discussing complex commercial policies or keeping her Frenchie puppy tucked away in her desk drawer, Sarah’s focus is always on making insurance more accessible and human for the trucking community.

Reach out to Sarah:

877-907-5267

[email protected]

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